Accepted payment methods, currency and how refunds work.
We accept Visa, Mastercard, PayPal and Apple Pay. All transactions are processed securely.
All prices are in US Dollars (USD). The currency selector on our site is display-only — checkout and payment are always in USD.
Payments are handled by our payment providers. Card numbers and CVV codes are never stored on our servers.
Your order is confirmed only after successful payment. You will receive a confirmation email with your order ID.
Digital eSIM plans are non-refundable once activated. Refunds may be issued for unactivated plans within 24 hours of purchase.
To request a refund, contact support with your order ID within 24 hours. Approved refunds are processed to your original payment method.
Approved refunds are processed within 3-5 business days. The time it appears in your account depends on your payment provider.
If a payment fails, no order is created and no charge is made. You can retry with a different payment method.
If you dispute a charge, contact your payment provider. We will investigate and respond within 5 business days.
Prices may change without notice. Your order is charged at the price shown at the time of purchase.